Contact Us
Please be sure to contact the appropriate department:
Order status:
To check on an order, please email us at help@epopcorn.com or fill out the form below. Please be sure to include any of the following information to help us locate your order: order number, order date, "ship to" zip code, and/or name on the order.
Problems with an order:
If you are experiencing problems with an order or are missing a part of your order, please email us at help@epopcorn.com or fill out the form below.
International:
If you live outside of the USA and want to buy machines for use in your country, please visit our International page for more information.
Mail-in check payment and purchase order information:
Click here for instructions.
Product questions:
Please email us at info@epopcorn.com or fill out the form below. You can also reach us by phone (see below).
Purchase by phone:
Due to high call volume, incoming calls are occasionally forwarded to voicemail. If this happens when you call, please leave a message. During business hours, all calls are returned within one hour. Call us toll-free 888-790-6070. Our business hours are 8 am to 4 pm PST, Monday through Friday. You can also fill out the form below or email us at sales@epopcorn.com.
